Service user background

The Visit
is Over.
But,
The Care Continues.

Hundreds of daily visit reports can conceal critical post-visit risks. Artivis Sentry™ intelligently scans every detail and flags post-visit issues—so you can act without fail, ensuring compliance for highest standard of care

Post-visit Diagram

Artivis Sentry™:

Your Agency's Eyes and Ears, 24/7

You can't be everywhere at once, but Artivis Sentry™ can. It’s our intelligent, automated monitoring system that works tirelessly behind the scenes. After each visit, Artivis Sentry™ meticulously analyzes every report and data point, acting as your ever-vigilant partner to ensure nothing critical ever falls through the cracks.

Urgent Remarks

Instantly flags any urgent remarks noted by caregivers.

Incomplete Medications

Alerts when a medication task is entirely missed or partially completed.

Visit Timing Irregularities

Alerts too short or too long visit durations, clock tampering and away/late report submission.

EVV Violations

Detects potential abuses like unauthorised modifications to biometric data. Not-at-location and on-site monitoring failures.

Missing Reports

Alerts when caregivers fail to submit their visit reports on time.

Incomplete Tasks

Highlights any non-medication tasks that were not completed during the visit.

Low Supply of Consumables

Flags when consumable supplies fall below pre-defined levels.

Body Map Submissions

Immediately brings attention to body maps, which often indicate a bodily injury or health issues.

A Post-Visit Alert is Just the Beginning.
Resolution is Everything.

Most systems stop at sending alerts. Artivis goes further—when Sentry flags a critical issue, it auto-generates an e-ARF (electronic Alert Resolution Form) with a mandatory, auditable workflow to ensure full accountability.

Artivis Sentry™ Detects Anomaly

e.g., Incomplete Medication

LIVE

ARTIVIS SENTRY™ ACTIVE

An action is Auto-Generated

Artivis Sentry™ auto-issues an Action for completing the relevant e-ARF, creating a mandatory, time-stamped, and fully auditable workflow for resolution.

e-ARF_8827-A8S

Generation complete.

Action is Logged & Resolved

  • 14:32:01>Anomaly Detected: Meds
  • 14:32:05>e-ARF Generated #8827
  • 14:35:12>Resolution Logged by B.Smith
Verified

Creates a full, unshakeable audit trail.

Full Audit Trail Secured

Go Deeper into Intelligent Oversight

You've seen how Artivis Sentry™ automates post-visit analysis. Now, discover the full scope of its 24/7 monitoring capabilities—from pre-visit risk assessment to real-time, in-visit alerts.

How Artivis Handles What Others May Miss

The Incomplete Medication

The Risk

A caregiver is unable to administer a critical medication because the service user refused. On other systems, this note could be lost in the report.

The Artivis Way

Artivis Sentry™ instantly flags the "Incomplete Medication" task. This ensures that the coordinator can immediately follow up with the family or GP, ensuring the service user's health is never compromised. An E-ARF is also mandated to record the actions taken for regulatory compliance purposes

The Abnormally Short Visit

The Risk

A 60-minute visit is logged as completed in just 12 minutes. This could indicate care neglect or time sheet fraud.

The Artivis Way

Artivis Sentry™ flags the "Visit Timing Irregularity", prompting the superior to investigate. With the EVV data as evidence, the e-ARF submission is mandated to record the actions taken to address the issue after the necessary follow-up with the caregiver.

The Unnoticed Body Map

The Risk

A caregiver notices a new bruise and logs it on a body map. Without an alert system, this crucial safeguarding information might not be seen until a weekly review.

The Artivis Way

Artivis Sentry™ flags the "New Body Map Submission" the moment the report is uploaded. The safeguarding lead is issued with the appropriate e-ARF to record the actions taken to resolve a potential health issue.

The Overlooked Urgent Remark

The Risk

A caregiver leaves an urgent remark about a service user's sudden change in condition. In a sea of daily reports, this critical information could be missed, delaying a necessary medical response.

The Artivis Way

Artivis Sentry™ flags whenever a custom urgent remark is recorded by the caregiver, the moment the report is uploaded. This ensures the safeguarding lead is notified immediately and the submission of an e-ARF is mandated to provide a compliant response to a critical alert.

The Silent Incomplete Task

The Risk

A crucial daily task, like a mobility exercise, is marked as incomplete. Without an immediate alert, a care coordinator might not know to check if this is a one-time issue or a developing problem requiring a care plan adjustment.

The Artivis Way

Artivis Sentry™ instantly flags any incomplete tasks, allowing the coordinator to follow-up with the family or GP. E-ARF submission is also mandated to record the actions taken for compliant purposes.

Peace of Mind for Everyone Involved

Grow with Confidence & Compliance

  • Safely take on new, complex care packages knowing your system can adapt.
  • Notably improve customer experience confidence in service quality.
  • Improve CQC ratings by demonstrating a responsive and well-led planning process.
Grow with Confidence & Compliance

End-to-End Home Care Management Powered by AI

Stop juggling systems. Artivis unifies your entire home care operation — from care planning and rostering to compliance and crisis response — ensuring seamless quality at every step.

Care Planning
Create living care plans that evolve with client needs, ensuring timely and effective care delivery.
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AI Rostering
Error-free rosters in seconds. Handle complex constraints automatically.
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Care Management
Complete visibility into care delivery. Ensure every visit happens as planned.
Compliance
Proactive, audit-ready operations. CQC-aligned checks embedded into every workflow.
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Medication Safeguarding
Proactive safeguarding ecosystem. Move beyond reactive e-MAR.
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Artivis Dashboard Preview

Your Complete End-to-End Home Care Management Solution

Artivis AI transforms every aspect of your operations so you can focus on delivering exceptional care.

Exigency Management
Respond immediately to emergencies with intelligent advisory. Handle urgent roster updates seamlessly.
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Artivis Guardian™
Preventive guardrails Eliminate scheduling risks at the source.
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Artivis Sentry™
Active safety net at the point of care. Real-time safeguarding and issue prevention.
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Electronic Visit Verification (EVV)
Tamper resistant check-ins, biometric verification, accurate visit duration, visit anomalies and live on-site monitoring.
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Pre-visit Monitoring
Traffic-aware ETA for upcoming visits with proactive real-time alerts to prevent delays and missed visits.
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Ready to Transform Your Post-Visit Workflow?

Discover how Artivis can bring unparalleled efficiency, compliance, and insight to your agency's operations. Book a personalized demo today.