Coordinator office background

With Artivis,
Respond to Unforeseen Changes Before the Doorbell Rings

Transform pre-visit uncertainty into operational confidence. Artivis proactively manages last-minute changes to roster, prevents missed visits, and keeps every caregiver fully informed, so you can deliver on your promise of reliable care.

Pre-visit Diagram

The Daily Firefight: Reality of Pre-Visit Management

The day begins, and so do the calls. A caregiver has urgent leave. A family needs to shift a booking. For coordinators, this isn't care management; it's a constant state of firefighting. Every manual adjustment is a risk.

The Challenges

Last-Minute Roster Changes

Juggling schedules without causing a domino effect of disruptions.

Communication Gaps

Ensuring every stakeholder is notified and acknowledges critical updates.

Unforeseen Absences

Scrambling to find cover for sick leave without compromising care quality.

Compliance Blind Spots

Making changes without knowing if the replacement caregiver has the right skills or eligibility.

A stressed care coordinator in a busy office environment

Coordinator Burnout

Stress Level:

92%

Missed Visit Alert

Mrs. Higgins - 11:00 AM

STATUS: MISSED

Client Satisfaction

42%

Low Satisfaction Score

CQC Compliance Risk

caregiver Skill Match FAIL

Min. Travel Time PASS

Max Work hours FAIL

The Four Pillars of
Proactive Pre-Visit Management

Artivis doesn't just give you tools; it provides an intelligent, end-to-end process. See how we transform pre-visit chaos into a system of proactive control.

Automated Roster & Booking Surveillance

The Old Way

A family member calls to shift a booking. A caregiver sends a text about taking urgent leave. These critical updates arrive through phone calls, emails, and sticky notes—a recipe for missed information, human error, and operational chaos.

The Artivis Way

Artivis Sentry acts as your pre-visit watchdog, continuously monitoring the roster for urgent changes. It automatically flags issues such as caregiver absences or last-minute booking updates, giving your team the critical lead time to prevent service disruptions.

Artivis Sentry™ - Your Vigilant Watchdog

  • Alerts the right people instantly.
  • Tracks acknowledgements to ensure every change is seen.
  • Auto-escalates pending requests to guarantee a timely response.

Log Requests

Shift Booking: J.Doe

Acknowledged

Urgent Leave: S.Smith

Pending

The Artivis Impact: Outcomes for Every Stakeholder

Grow with Compliance Assurance

  • Safely take on new, complex care packages knowing your system can readily adapt to emergencies.
  • Drastically reduce compliance risks associated with delays and oversights.
  • Improve CQC ratings by demonstrating a responsive and robust care management process.
Grow with Compliance Assurance

End-to-End Home Care Management Powered by AI

Stop juggling systems. Artivis unifies your entire home care operation — from care planning and rostering to compliance and crisis response — ensuring seamless quality at every step.

Care Planning
Create living care plans that evolve with client needs, ensuring timely and effective care delivery.
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AI Rostering
Error-free rosters in seconds. Handle complex constraints automatically.
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Care Management
Complete visibility into care delivery. Ensure every visit happens as planned.
Compliance
Proactive, audit-ready operations. CQC-aligned checks embedded into every workflow.
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Medication Safeguarding
Proactive safeguarding ecosystem. Move beyond reactive e-MAR.
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Artivis Dashboard Preview

Your Complete End-to-End Home Care Management Solution

Artivis AI transforms every aspect of your operations so you can focus on delivering exceptional care.

Exigency Management
Respond immediately to emergencies with intelligent advisory. Handle urgent roster updates seamlessly.
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Artivis Guardian™
Preventive guardrails Eliminate scheduling risks at the source.
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Artivis Sentry™
Active safety net at the point of care. Real-time safeguarding and issue prevention.
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Electronic Visit Verification (EVV)
Tamper resistant check-ins, biometric verification, accurate visit duration, visit anomalies and live on-site monitoring.
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Pre-visit Monitoring
Traffic-aware ETA for upcoming visits with proactive real-time alerts to prevent delays and missed visits.
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Stop Reacting. Start Managing.

See how Artivis can bring proactive control and unparalleled peace of mind to your pre-visit operations.